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Privacy Policy
MYNT Auctions LLC ("MYNT Auctions") is committed to maintaining the privacy and security of your personal information. We do not share individually identifiable customer information with third parties, except as outlined in this policy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, application, services or tools (collectively, the "Services"), regardless of how you access or use them, including through mobile devices, and explains your choices for how we handle your personal information.
This Privacy Policy is separate and apart from that of the LiveAuctioneers Privacy Policy which covers you upon your registration for a LiveAuctioneers account and participation in auctions on the LiveAuctioneers Online Platform.
Topics Covered in This Policy:
- I. Personal Information We Collect and How We Collect It
- II. How We Use Your Personal Information
- III. How We Protect Your Personal Information
- IV. How We Disclose Your Personal Information
- V. Updating and Correcting Personal Information
- VI. California Privacy Rights (CCPA & CPRA)
- VII. Other States’ Privacy Rights: Virginia, Colorado, Connecticut, and Utah
- VIII. Data Retention
- IX. Changes to this Privacy Policy
- X. Contact Us
1. Personal Information We Collect and How We Collect It
We collect information that can identify an individual or household ("Personal Information"), as well as non-personal information that, when combined with other data, may identify an individual. The types of Personal Information we collect directly from users, through cookies or third party sources, include:
1. Personal Identifiers: First and last name, and username.
2. Contact Information: Shipping address, billing address, email, and phone number.
3. Profile Data: Username, past purchases, feedback, and survey responses.
4. Usage Data: Information on how you use our website and services, such as pages visited, features used, and time spent on our site.
5. Marketing and Communications Data: Preferences for receiving marketing from us and our third-party partners.
6. Data Retention: We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
If you do not provide certain required Personal Information, we may be unable to fulfill our contract with you and provide you the services you require or have signed up to receive.
How We Collect Your Personal Information
We collect Personal Information in various ways, including when you:
- Directly from you: When you indirectly or directly create an account, are the winning bidder of a lot, fill out a "Contact Us" form, use our website's chat feature, contact us via phone, email, or social media.
- Automatically through your use of our Services: We may automatically collect certain information about your device and your use of our Services, such as your IP address, browser type, operating system, and browsing activity.
2. How We Use Your Personal Information
We use your Personal Information for various purposes, including:
- Providing and improving our Services:
- Processing transactions and fulfilling orders.
- Providing customer support.
- Communicating with you regarding your orders, account activity, and other service-related matters.
- Personalizing your experience:
- Tailoring your experience on our website, such as displaying relevant products.
- Improving our Services:
- Analyzing website traffic and user behavior to improve the functionality and user experience of our Services.
- Developing and improving our products and services.
- Preventing fraud and ensuring security:
- Detecting and preventing fraudulent activities.
- Protecting the security and integrity of our Services.
We may also collect anonymous data (e.g., website page views) for marketing and analytical purposes, which we may share with partners.
3. How We Protect Your Personal Information
We implement industry-standard security measures, including:
- SSL Encryption: Secure communication for sensitive pages [?].
- AES-256 Encryption: for data at rest and in transit.
- Access Restrictions: Limiting data access to authorized personnel only.
- Perform regular security audits and penetration testing.
How We Disclose Your Personal Information
We do not sell, rent, or share customer information except as follows:
- Service Providers: We share information with third-party providers for services such as hosting, marketing, and analytics. We may share more sensitive information with payment processors to process your transactions securely, if required.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Business Transfers: In the event of a merger, sale, or transfer of all or a portion of our assets, your Personal Information may be shared with or transferred to the new owners acquiring the assets under these same policy terms.
4. California Privacy Rights (CCPA & CPRA)
California residents have the right to:
- Right to Access: You have the right to request access to the Personal Information we have collected about you.
- Right to Deletion: You have the right to request the deletion of your Personal Information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale or sharing of your Personal Information (Please note: MYNT Auctions does not sell your Personal Information.)
- Right to Know: You have the right to know the categories of Personal Information we have collected about you, the sources of that information, and the purposes for which it was collected.
- Right to Data Portability: You have the right to receive your Personal Information in a portable format.
To exercise these rights, contact us at 866.BID.HAUS or email support@myntauctions.com with the subject line “California Privacy Rights.”
Verification Process: To process requests, we may require identity verification through contact information, signed authorization, or additional proof.
Denial of Requests: Certain legal exceptions may prevent us from fulfilling deletion requests, such as compliance with legal obligations or fraud prevention.
We will respond to verified consumer requests within 45 days (or notify you of any necessary extensions up to 90 days).
No Discrimination Policy: We do not discriminate against users who exercise their privacy rights.
6. Other States’ Privacy Rights (Virginia, Colorado, Connecticut, Utah)
As of 2023, residents in these states have similar privacy rights, including:
- Right to Access collected Personal Information
- Right to Delete Personal Information
- Right to Correct inaccurate data
- Right to Opt-Out of targeted advertising or data sales
For Colorado and Connecticut residents, universal opt-outs will be respected beginning July 1, 2024.
Right to Appeal: If we deny your request, you may appeal by calling 866.BID.HAUS. Appeals are processed within 60 days (Virginia) or 45 days (Colorado, Connecticut).
Additional Information
- You can opt-in or opt-out of marketing emails at any time.
7. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in the Privacy Policy or as required by law.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, if necessary, by sending you an email notification.
Accessibility Policy
MYNT Auctions is committed to providing accessible services. We follow Web Content Accessibility Guidelines (WCAG) 2.0 and the Twenty-First Century Communications and Video Accessibility Act of 2010.
For assistance with accessibility, contact us at support@myntauctions.com or call 888.MYN.T123.
Effective Date and Last Updated: 2/14/2025
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